Voyado is an agentic CX platform purpose-built for retail, combining AI-powered CRM, loyalty management, and product discovery for mid-market and enterprise brands.
Voyado
Voyado AB
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Suggest a change →A European alternative to these popular products
Voyado is a Swedish SaaS platform built exclusively for omnichannel retailers, offering two core products: Voyado Engage for customer engagement, loyalty, and campaign automation, and Voyado Elevate for AI-driven product discovery and site search.
The platform unifies first-party customer data and product intelligence to enable personalised communication across email, SMS, in-store, and digital channels. Its AI agent, Bonnie, is trained on real retail behavioural data to proactively suggest next-best actions across marketing, CRM, and loyalty workflows. Voyado serves 500+ retail brands across 100 markets — including H&M Group, Björn Borg, and Nudie Jeans — from its headquarters in Sweden with additional offices in the UK, Netherlands, and Germany.
Pricing is subscription-based with a fixed platform fee plus usage-based components scaled to email volume, sessions, and catalogue size.
Voyado
Voyado AB
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