Voyado

Voyado is a Swedish SaaS platform built exclusively for omnichannel retailers, offering two core products: Voyado Engage for customer engagement, loyalty, and campaign automation, and Voyado Elevate for AI-driven product discovery and site search.

The platform unifies first-party customer data and product intelligence to enable personalised communication across email, SMS, in-store, and digital channels. Its AI agent, Bonnie, is trained on real retail behavioural data to proactively suggest next-best actions across marketing, CRM, and loyalty workflows. Voyado serves 500+ retail brands across 100 markets — including H&M Group, Björn Borg, and Nudie Jeans — from its headquarters in Sweden with additional offices in the UK, Netherlands, and Germany.

Pricing is subscription-based with a fixed platform fee plus usage-based components scaled to email volume, sessions, and catalogue size.