Ebbot

Ebbot provides agentic AI solutions for customer service automation, including chat and email agents, designed to handle inquiries across channels while maintaining consistency and reliability.

The platform leverages a multi-LLM architecture to select the best AI model for each task, ensuring stable behavior and reducing hallucinations through grounded responses.

Enterprise-grade data sovereignty is ensured with ISO certification and GDPR compliance. Ebbot’s AI insights module analyzes customer queries to identify automation opportunities and service improvements, delivering measurable efficiency gains such as 30% OPEX savings, 35% lower average handling time (AHT), and 40% higher customer satisfaction (CSAT).

The platform is trusted by over 250 industry leaders across sectors like telecom, e-commerce, financial services, and public administration.